Instead of manually performing software updates and bug fixes in person, they can use remote desktop software to remote in and update programs or address support tickets. Remote desktop software can dramatically increase the productivity of your IT staff. Remote desktop software sees wide use among both small and large companies, especially if they have sensitive data, use specialized software, or have employees that travel or work from home. Second, you can securely run programs and access files from anywhere-even outside the office. Remoting into a computer has two major advantages: first, your IT team can fix problems by sharing desktops with users, without having to be right in front of the computer with the problem. Remote desktop software allows you to run programs on a computer that isn’t physically in front of you.
